Think Like Amazon
Learn how to apply Amazon’s core principles and innovation frameworks to elevate your business and career. Join Jorge Luis Pando, an 8-year Amazon veteran who’s helped over 70,000 Amazonians boost productivity, as he dives into real-world insights from leaders who’ve transformed their work using Amazon-inspired methods like customer obsession and systems thinking. With global experience in product, tech, and marketing, Jorge brings a fresh perspective to every conversation.
Whether you lead a startup, growing business, or team outside of tech, each episode delivers practical tools to innovate, scale, and lead with confidence. Follow us on LinkedIn for updates: https://www.linkedin.com/company/think-like-amazon-podcast/
Think Like Amazon
Tenets and the Are Right A Lot principle with Dave Glick
Dave Glick spent 20 years at Amazon as a VP responsible for building much of Amazon’s pricing, warehouse management systems, and fulfillment technology. As an early executive at Amazon, Dave played a major role in Amazon’s adoption of tenets and in how the Are Right, A Lot principle is practices at the company. In this episode, Dave shares the stories behind Amazon’s use of tenets and the focus on diverse perspectives in Amazon’s leadership principles. Dave also shares his personal best practices for helping his teams make high-judgement decisions.
Since leaving Amazon, Dave has spent the last two years at Flexe where he continues to grow teams and help craft the organization’s mechanisms. Whether you are looking to help your team make stronger decisions or are interested in benchmarking and improving your own judgement, you are sure to take away a few great nuggets from this chat with Dave.
Mentioned in the podcast:
The Lab: https://www.thelabconsult.com/
Flexe: https://www.flexe.com/
Dave on LinkedIn: https://www.linkedin.com/in/davidglick1/
More from the episode:
3:24 – This story behind Amazon tenets and how they help to “reload the cache”
6:10 – How tenets help teams to “disagree and commit”
7:58 – How a good tenet helped an Amazon team prevent customer complexity
9:32 – What to consider when creating tenets
11:30 – Why hiring good, diverse people is fundamental to teams that “are right, a lot”
13:57 – The Costanza method to practice being right a lot
15:29 – How to help your team make better decisions
17.22 – Ideas to help small teams access diverse perspectives
19:00 – Establishing must-have points to help improve decision making
21:05 – Sources for benchmarking your judgement